RUNNER UP 2020
Made in collaboration with
Nais Hoang and Kazuki Guzmán
Quarantine is hard on relationships.
Living together was already difficult enough.
Confinement amplified the stress.
Close Quarters feel
It's hard to ignore someone else's presence when you're both home 24/7
Can't go out and
blow off steam
Ignoring problems at home by going out and blowing off steam is no longer an option.
Ultimately people aren't taking enough time to check in with each-other and mend issues.
So I led a team of 3 designers in developing a card game that facilitates open, consistent, and healthy communication by integrating mediation techniques into its framework. Its' accessible format and approachable appearance takes the edge off of sitting down for a hard talk.
Who Doesn't Love a Card Game?
(hover over to flip)
Positive Thing To Say Card
Negative Thing To Say Card
Constructive Action Cards
We also designed an app ...
The visual identity of the system is the key to making a tool people will feel comfortable using.
With a calming color palette and curved icons, the app and card set is inviting, friendly and easy to use.
How the app works
1) Initiating a talk
When you download the app you set up your “family”. This can be a partner, literal family, roommate, or friend you’re cohabiting with. Anyone in the family can initiate a request to talk, you simply press the “I have something to say” button, choose the person you need to talk to, and write your list.
The App encourages you to write a positive item first to help calm you before writing the negative. Users cannot add to the list or send the list until they have written a positive point for every negative point.
2) Reviewing a request
Once the request is sent, the other user receives a notification indicating who the sender is. When you open the request you see one negative and one positive point at a time, with an option to take notes and gather your thoughts. Once you have gone through every point you are prompted to re-arrange the points in the order you’re most comfortable addressing them in. At this point (if you haven’t already) you can submit a list of your own or press “I’m ready to listen”
3) Finding resolution
When someone says they’re ready to listen the other person is notified, and when they are indicate that they are ready to listen, both users receive a list of “Talking points” with a suggested activity they can perform while having their heart to heart.
Users “resolve” issues by talking them through and clicking on the issue, but it only disappears if both parties click it. When the list is complete users are asked if they feel comfortable tackling unresolved points from previous conversations, they can choose to talk now or wait until both are truly ready.
4) Other resources
The app has some other tools built into it; a glossary of communication techniques to help people further improve their skills and a “progress log” that shows all of your resolved issues to remind you how far you’ve come. It’s a reward model of sorts.
We also added an emergency button for people who feel they may be in a dangerous or violent home situation.
The idea won second place in
Wanted Design's Student Workshop (woohoo!)
We were strongly encouraged to pursue Listen and
make it available to the public.
So we finalized the design for the cards
and made a
(Here's the video I made for it)
Thanks to our supporters (and more than a few crash courses on online advertising and game manufacturing) We'll be shipping out 200+ copies of Listen to backers all over the world in December 2020.